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UX Mentoring To Elevate Your Practice
Poor UX process can lead to weakened ROI of UX. With 20+ years in the UX industry, Frank Spillers, MS, shares what works, why and how. Frank’s Inner Circle will help advance your practical UX Management knowledge.
MEMBERS-ONLY GROUP GET STARTED MONTHLY FEE: $99 per month (50% discount for Student/ Non-profit/Emerging Market) Regular fee: $149 per month DISCOUNTS AVAILABLE – SEE BELOW
Monthly meet-ups (3 hours each, with topic presentations, member-submitted problems to discuss & solve). PLUS:
Access to over 100 exclusive Digital Library items (UX courses, workshops, webinars). Valued at $10,385 worth of training content and materials.
Access to Frank’s 20 years of UX consulting experience working with hundreds of organizations globally. UX Management is a heavy component of this group.
Exclusive access to online workshops and new webinars/ online training not taught anywhere! UX content from Frank’s 20 years of UX training and consulting.
Peer networking and problem-solving. Break-out pods for collaboration with other UX managers and designers.
Who is Frank Spillers?
Inspiring UX Excellence
Frank Spillers is the founder of award-winning UX consultancy Experience Dynamics. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. His work focuses on competitive UX differentiation from an interface, to how organizations approach UX design and research. Starting out in the mid-’90s in VR usability, Spillers has consulted on 600 UX projects including enterprise web applications, mobile, products, and sites with conversion lifts up 83% and increases in revenue 200%. His work has transformed interfaces as well as organizational approaches to repeat UX success for Nike, IBM, Microsoft, Intel, Logitech, and The World Bank.
Highly experienced UX Designer/Researcher and UX leader with a focus on ROI of UX.
Founder of award-winning User Experience consulting firm (Experience Dynamics).
UX Master Trainer- trained over 300 teams and over 10,000 UX students globally (with Interaction Design Foundation).
User Experience consultant and leader in UX/UI and User Centered Design (UCD).
Expert Interaction Designer, UI and User Researcher, Service Designer.
Improved website customer conversion by 83%; improved revenue by 200%.
22 years of Enterprise UX experience with Fortune 500 clients including Nike, Intel, Microsoft, HP, Capital One.
Subject Matter Expert
Mr. Spillers is a Subject Matter Expert in UX Design; UX Management; Accessibility; Emotion Design; Service Design; Localization UX; Lean UX; VR/ AR Design.
Frank has developed ground-breaking research and design approaches in UX research, mobile apps, VR/AR and healthcare/ wellness.
UX Design and Management assets
As a member of Frank’s Inner Circle, in addition to his monthly live Masterclasses, you will get access to his 20 years of content including material not available anywhere. Anytime access to this material through a member log-in. The regular meet-up will be a live Zoom event (recorded and added to your Inner Circle Dashboard). On those events, you will get a trove of advice and wisdom from Frank, as well as group activities and peer mentoring.
Monthly Master Classes
We will meet once a month with a full agenda. Meetings will last 3 hours with a mix of presentation, discussion, Q&A and peer-collaboration.
UX Workshop: Build a Roadmap for Managing UX (Value $499) UX Workshop: Developing your Visual Design Strategy (Value $499) UX Workshop: Accessibility (Value $399) UX Workshop: 3D UX Design (Value $399) UX Workshop: Service Blueprints (Value $499) UX Workshop: Building Design Systems and UI pattern Libraries (Value $399) UX Workshop: Mastering Material Design and UX Laws (Value $599) UX Workshop: User Interface and Visual Design Rules (Value $399) UX Workshop: Mastering Interaction Design techniques (Value $399) 6 new webinars on hot UX topics (value $594) Total value of live events: $4685 (FREE WITH YOUR INNER CIRCLE MEMBERSHIP)
Anytime access to over 100 videos from webinars, trainings and eBooks with your monthly membership: get started price $99 USD; [$149 regular price]. Digital Library valued at $10,385 worth of content. All yours for only $99 per month.
Inner Circle Community
Network with fellow-minded UX Designers and Directors and cross-pollinate ideas and insights with Frank’s community. Like Linked-In on steroids!
In Frank’s Inner Circle, you will get access to UX process tune-up, mentorship and best practices. In addition, you will get real-world case studies of what works and what does not in managing UX– based on Frank Spillers 20 years working with hundreds of brands like Nike, Intel and Microsoft and hundreds of organizations globally.
Monthly Live MasterClasses (3 hrs each):
Content topics you will discover
Improving UX Management- essential conversations with you, your boss, and your team. Impact of hiring and organizational positioning.
UX process tune-ups (rolling topic, based on your input). Addressing your real UX process problems.
Getting Journey Mapping & Personas right- tested tips and techniques on how to better design and deliver these vital deliverables.
Learning from anti-patterns: Bad UI, Worse UX (from design to UX process). Fun through examining how not to UX/UI.
UX case studies- how to tackle complex UI problems. Applied to a live UX problem- with live user research and a case study you can participate in.
Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.
Generating revenue through Emotional Value and Emotion Design secrets for engaging products and services.
Getting User Research right- from remote interviews, diaries, and testing to in-person Ethnography. Includes how to do meaningful online Ethnography.
Leveraging Service Design techniques to connect cross-channel customer experience.
Deepening UX measurement into every layer of your process and organization. ROI musts for any size organization.
Creating a Design Language- design and leadership. Visual design, UI consistency vs. brand recognition.
Build a Roadmap for Managing UX- hiring, growing teams, transforming organizations.
Improving how you Collaborate with UX Teams MasterClass- In this MasterClass we will uncover patterns of dysfunction and address remedies for fixing broken team collaboration.
How to Conduct Ethnographic Interviews MasterClass- Tested tips for conducting user interviews in-person or online to gain insights without bias.
Inclusive Design MasterClass- Practices for building inclusion into your product and service development.
User Advocacy MasterClass- How to practice user advocacy if you are new to it, or believe in it but don’t know how to do it, including the Business case, Inclusive Design, fighting for User Research.
Cross-cultural Design MasterClass- Designing for cultural unknowns at home and globally including the needs of Localization UX.
PLUS: ACCESS TO FRANK SPILLERS’ ONLINE VIP INNER CIRCLE COMMUNITY
Network with fellow-minded UX Designers and Directors and cross-pollinate ideas and insights with Frank’s community. Like Linked-In on steroids! Each Live Monthly MasterClass will allow you to interact with other UX colleagues Managers, Designers, Direct, Devs, and others learning or managing UX efforts.
Also included: Online Workshops & Webinars included with your membership
UX Workshop: Build a Roadmap for Managing UX (Value $499) UX Workshop: Developing your Visual Design Strategy (Value $499) UX Workshop: Accessibility (Value $399) UX Workshop: 3D UX Design (Value $399) UX Workshop: Service Blueprints (Value $499) UX Workshop: Building Design Systems and UI pattern Libraries (Value $399) UX Workshop: Mastering Material Design and UX Laws (Value $599) UX Workshop: User Interface and Visual Design Rules (Value $399) UX Workshop: Mastering Interaction Design techniques (Value $399) 6 new webinars on hot UX topics (value $594)
Total value of live events: $4685
(FREE WITH YOUR INNER CIRCLE MEMBERSHIP)
What Our Circle Says About Us
Just do it! Your time and walk-away knowledge is well worth the investment. Loved the diverse collaboration. A good investment of time. -Cynthia Jenkins, Learning Designer and IT Professional
Great networking sessions with like-minded people ran by a professional in the UX field. -Alexandr Panek, UX Manager
I really like the way it's structured because it gives practical examples that we can work on right away. Give it a try, it's valuable and fun as well! -Valerie Lacroix, UX Consultant